Terms and Conditions - Lawn Mowing Islington
Welcome to Lawn Mowing Islington. By using our services, you agree to the following terms and conditions. Please read them carefully to ensure a clear understanding of our policies and procedures.
Service Overview
Lawn Mowing Islington provides professional lawn care services, including mowing, trimming, edging, and debris removal. Our goal is to maintain the aesthetic appeal and health of your lawn through regular maintenance and expert care.
Service Areas
- Islington Central
- Highbury
- Finsbury
- Barnsbury
- Clerkenwell
Booking and Scheduling
Bookings can be made through our online platform or by contacting our customer service. We strive to accommodate your preferred schedule, but availability may vary based on demand and seasonal factors.
Appointment Confirmation
Once a booking is made, you will receive a confirmation email detailing the date, time, and services agreed upon. It is your responsibility to ensure all information is accurate.
Payment Terms
Payment for services rendered is due upon completion of each mowing session. We accept various payment methods, including credit/debit cards and bank transfers. Detailed invoices will be provided for your records.
Pricing Structure
- Standard Lawn Mowing: £25 per session
- Additional Services (trimming, edging): £10 each
- Debris Removal: £15 per episode
Cancellation Policy
We understand that plans can change. Cancellations must be made at least 24 hours in advance to avoid any cancellation fees. Cancellations made within 24 hours may incur a fee equivalent to 50% of the scheduled service cost.
Rescheduling Appointments
If you need to reschedule, please contact us as soon as possible. We will make every effort to accommodate your new preferred date and time.
Client Responsibilities
Clients are responsible for ensuring that the lawn area is accessible and free from obstacles that could impede the mowing process. Removing personal items and securing pets before the scheduled service can help avoid potential delays or hazards.
Preparation for Service
To ensure efficient service, please:
- Clear the lawn of toys, tools, and other objects
- Ensure pets are indoors or in a safe area
- Inform us of any specific areas that require special attention
Liability and Insurance
Lawn Mowing Islington is fully insured for public liability. However, we are not liable for damages resulting from pre-existing conditions or hazards on your property. By engaging our services, you acknowledge and accept this limitation of liability.
Damage and Complaints
In the unlikely event of damage, please notify us within 24 hours of service completion. We will assess the situation and work towards an equitable resolution.
Service Guarantee
Our commitment is to deliver high-quality lawn care services. If you are dissatisfied with any aspect of our service, please contact us within 24 hours. We will make every effort to address and rectify your concerns promptly.
Quality Assurance
We adhere to industry best practices and employ trained professionals to ensure your lawn receives the best care possible.
Privacy Policy
Your privacy is important to us. We collect and use personal information solely for the purpose of providing our services. We do not share your information with third parties without your consent, except as required by law.
Data Protection
All personal data is stored securely and is accessible only to authorized personnel. You have the right to request access to your personal information at any time.
Changes to Terms and Conditions
Lawn Mowing Islington reserves the right to modify these terms and conditions at any time. Any changes will be communicated to clients via email or through our website. Continued use of our services constitutes acceptance of the updated terms.
Notification of Changes
We will notify clients of significant changes to our terms and conditions at least 30 days prior to implementation.
Governing Law
These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from our services will be subject to the exclusive jurisdiction of the courts in this region.
Dispute Resolution
In the event of a dispute, we encourage both parties to engage in good faith negotiations to resolve the matter amicably before seeking legal recourse.
Acceptance of Terms
By scheduling and utilizing our lawn mowing services, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you do not agree with any part of these terms, please refrain from using our services.
Binding Agreement
These terms constitute a legal and binding agreement between you and Lawn Mowing Islington.
